We discovered black mold in our home. I called around before discovering Clean Restoration, and I’m so glad I did! From Alysha & Melanie in the office to Shon, Chris & Justin. They were absolutely amazing, understanding & genuinely took their time fixing everything. I can’t thank you all enough!
WOW!!!! Words just don't do justice for the results I saw today!!! The carpet is cleaner than I could ever have imagined. One specific area that I thought would be impossible to clean, is now CLEAN!!! My cat decided to cop an attitude and use the carpet as her litter box. I was given reason to believe that the smell may not come out at all. BUT IT DID!!! CLEAN has without a doubt, proven that they are the BEST. Thank you Cait Foss for getting this set up for me, and thank you Whitney Kearney for doing such an amazing job at the house!! Your team is amazing!!!!!
Quick, prompt, attentive, thorough & professional. The project manager was at our house within 30 minutes of our call and the crew was there 30 minutes later. There were no problems with the job or communicating. Everyone was great to deal with.
Clean Restoration was an absolute LIFESAVER when our basement flooded! They were at our door within 30 minutes of placing an emergency call on a Sunday EVENING! Their crew worked tirelessly to get everything cleaned up and dried out, and they did not leave our home until all 3,000+ gallons of water was emptied. In the week they were here they were very professional, efficient, and genuinely cared about helping us through our stressful situation. They have hearts of gold and even took the time to engage with our toddler and ask us how we were doing (a big shoutout to Shon who was very knowledgeable and helped ease a lot of our worries!). The owner, Jeff, also made appearances (even on Sunday evening) and kept wonderful communication with us through the entire process. I cannot say enough good things about Jeff and his business. They truly are the best, and we will definitely always recommend them! Thank you, Clean Restoration!!!
We have had the best experience with Clean Restoration. Austin, his office staff, and workers are friendly, helpful, reliable, efficient, and hard working. They understand what a huge burden water damage is and do everything in their power to make the process easier for you. I definitely recommend them and their services.
I had water in my basement and Jeff was able to fit me in the schedule same day. He relieved the massive amount of stress quickly by setting up a game plan. He was knowledgable, and professional. Any water or mold issues I may have in the future, I will know exactly who to call.
What a wonderful company that still holds customers at the top of their priority list. Very efficient, very professional. Katie in the office is awesome to deal with and the techs that preformed the work were top notch. Very happy with the services I/we received. Absolutely ZERO hesitation calling them next time they are needed. Thank you for making my job a little easier. Dobey Maintenance Tech Frederick Ball Apt Quincy Illinois
A busted pipe caused sewer backup in my basement. Thankfully, Clean Restoration was able to come out the day that I called, clean up everything, and leave the basement smelling and looking nice and clean. I highly recommend them!
We had the best experience with Clean restoration I would recommend them to anyone! They helped us navigate through every step of the process and were amazing to work with!!
Jeff was very helpful, offering advice on my issue and suggested a great plumber, and his team was able to come over right after them to clean up the mess. They were professional and checked in thought the process, and were a huge help during a stressful time. Highly recommend!
Jeff and his crew fit us in last minute, and came in the day after Christmas to get us cleaned up and drying out. His crew is very professional and did an awesome job during this horribly timed disaster. We were cleaned up, dried out and ready to get the contractor in before the insurance adjuster showed up. Would highly recommend this business and can’t thank them enough!!
Woke up December 23, 2022 to a frozen pipe burst in our basement with water all over the floor. My husband called Jeff at Clean Restoration and said “We need help!” Their workers were off that day for the upcoming Christmas holiday but he called and four of them came in and worked the whole day pulling all of the laminate flooring and baseboards out of our entire basement. I cannot give enough comments of how professional they were and how hard they worked. It was -8 that morning and his workers had to carry all their equipment in those extreme bitter cold conditions. They turned a horrible nightmare into such relief once they had all the water out and the fans and dehumidifiers set up. Thank you Whitney, Kaitlin, Chris, Austin!
Jeff and his team were top notch in the clean up of a flooding issue at our business. They turned a stressful situation into a good business experience! It was a big job, they knocked it out quickly and cleaned up their work area very thoroughly. I highly recommend CLEAN Restoration, and if needed will definitely use again! Thank you for being there!
Jeff and his team were amazing to work with. I had not 1 but 2 water issues in a month and they took care of me both times. They are great people who answered all my questions and concerns and worked very well with my insurance company. They were all very professional and super nice every time they were at my house. Their equipment was clean and they treated my house with great respect. Thank you to all involved both times you were there and giving me a piece of mind that everything was going to be ok. You are all rockstars in my book and I can’t say enough great things about this company. Thank you again for everything
We had a sewage backup in are basement and we were advised to take several steps before having a crew come out. We only needed a plumber in the end but the professionalism and honesty saved us a bunch of money. It's nice to know that a company who could of used a catastrophe like we had in our home was professional and honest and guided us to other services before utilizing there's. Can't thank them enough.
Jeff and his team provided exceptional service from the moment we called. They were at our house within the hour, addressed the immediate need and stayed with us throughout the repairs. Jeff worked closely with our insurance company and he and his entire team were always courteous, provided quick responses to our questions and any required follow up. Thank you, Clean Restoration!
We needed some moldy drywall and insulation removed. Alan and Jeff were great to work with. We called “Clean Restoration” on a Friday, got a very competitive estimate, and the crew was on-site Tuesday morning. By noon, the job was complete. The crew was very professional, knew exactly what needed to be done, and did a fantastic job of cleaning up and hauling away the debris.
We are extremely happy with Clean Restoration’s work and would recommend them to anyone with the same type of situation.
Jeff, Alan and the entire team were great to work with. They were on location (Pittsfield) within an hour of my initial phone call. They had the water out, basement cleaned and equipment running to dry everything out in just a few hours. The technicians were very efficient, diligent and polite. A very much deserved 5-stars, I will undoubtedly use them again if ever needed - and would highly recommend for anyone in need of the services they provide.
Although sewage backup cleaning wasn't one of the obvious listed services, we discovered that they did do this kind of work. They responded to our call very quickly, got to the property very fast, made their assessment, gave us a fair price, and did the work thoroughly, professionally, and quickly. They communicate well and pleasantly with stressed clients. Very glad they could come from Quincy to do the work!
Prompt service, Jeff was at my house within an hour of being called. His staff were efficient, hard working, helpful, and informative. They did great cleanup and were friendly and professional, highly recommend if you are in need. Would rate them 10 stars if allowed.
I called Clean Restoration and they showed up promptly and professionally. The guys that arrived at my house were very detailed in explaining the process prior to performing the work. I would recommend Clean Restoration to anyone in need of the services they offer.
Jeff and Roy did a great job fixing a water problem in our basement. They were very professional, quick to respond and did a great job. I would highly recommend them.
Jeff and his team were AMAZING! They worked late into the night helping us with our mess. They even offered us a hotel for the night. They kept us informed of everything they were doing. They were easy and quick to get back to us when we would call or text. I highly recommend them.
CLEAN RESTORATION is the leader in the Tri-State area for water and fire restoration. They are very friendly and professional and have all the newest equipment to handle the clean-up. When you call them they will be there fast.
Can’t speak highly enough about Clean Restoration, they go above and beyond in every aspect of the restoration business!! Great people and a great business. Thanks for all your doing and all the people your helping in the community! If your in need of any kind of restoration weather it’s water, fire or mold I wouldn’t even think twice about using one of the “just looking for a paycheck” nationwide corporations to take care of your needs. Choose Clean, they are the only choice in my opinion and they are one of us and live among us! Thank you and keep doing an Excellent job Clean Restoration!!
I am an insurance agent at Cason, Huff, & Schlueter Insurance in Quincy, IL. We have worked with Jeff on several claims, where our clients have needed someone to do the cleanup after a claim. Jeff at clean restoration is always the first person I call when I have a client that needs some help. Claims can be a very stressful time for a family and he always does an outstanding job to ease that stress. His response time is always second to none and he brings with him a level of expertise that seems to be un-matched in our area. Jeff and his crew offer a wide variety of services and are great to work with. I highly recommend anybody that has a restoration need give Jeff a call!
When the franchise companies told me they would call back, they didn't I'd rather deal with someone local than call a toll free number and get someone in who-knows-where. I'm not even sure how Jeff got my number, but he was the first to call back and said he'd be here within an hour and he was. His crew did a great job.
As a local insurance agent, I have dealt with just about every restoration company in town. Clean Restoration is absolutely fabulous to work with. Professional, sympathetic, and most of all RELIABLE. Most restoration contractors severally over charge the insurance carrier in a time a tragedy which ultimately causes the insured’s rates to go up. These guys are very fair and get the job done. If my home ever suffered damage Clean Restoration would be my first call.
Jeff & his crew were awesome! The were here within a half hour of calling them. They starting our water clean up immediately and kept us informed every step of the way. We highly recommend Clean Restoration. They are very professional.
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